Your privacy is not an afterthought at r77 — it is built into how the platform works. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information.
Privacy at a Glance
Six core commitments that define how r77 treats your personal information. The full policy below is the binding version.
r77 only collects the personal data that is genuinely necessary to operate your account, process your transactions, and comply with legal obligations. We do not collect data for the sake of it.
r77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within r77 and its essential service providers only.
All personal data stored by r77 is encrypted at rest and in transit. Payment details are never stored on r77 servers — transactions are processed directly through bKash, Nagad, and Rocket's secure infrastructure.
You have the right to access, correct, or request deletion of your personal data at any time. Contact r77 support and we will respond to your request within a reasonable timeframe.
r77 uses only the cookies and tracking tools required to keep the platform functional and secure. We do not use advertising trackers or cross-site tracking technologies on the r77 platform.
In the unlikely event of a data breach that affects your personal information, r77 will notify you promptly and take immediate steps to contain the breach and protect affected accounts.
This Privacy Policy explains how r77 ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the r77 website at r77.run. It applies to all services offered through the r77 platform, including account registration, deposits, withdrawals, gameplay, and customer support interactions.
By registering an account on r77 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not use r77.
Scope: This policy applies to all personal data collected through r77.run, the r77 mobile app, and any communication channels operated by r77, including email and live chat support.
r77 is committed to handling your personal data responsibly and transparently. We understand that trust is everything — especially for players in Bangladesh who share sensitive financial information when depositing and withdrawing via bKash, Nagad, or Rocket. This policy is written in plain language so you know exactly where you stand.
r77 collects personal data in the following categories:
Registration Data
Identity Verification Data (KYC)
Transaction Data
Usage Data
Support Data
What We Do Not Collect: r77 does not collect or store full payment card numbers, mobile banking PINs, or any biometric data. Payment transactions are processed entirely through the respective mobile wallet provider's secure systems.
r77 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your r77 account | Registration data, identity verification data |
| Processing deposits and withdrawals | Transaction data, mobile wallet numbers |
| Verifying your identity (KYC) | Identity documents, registration data |
| Preventing fraud and money laundering | Transaction data, usage data, IP address |
| Providing customer support | Support data, registration data |
| Improving platform performance | Usage data, device data |
| Sending account notifications | Mobile number, email address |
| Responsible gaming monitoring | Usage data, transaction data |
| Complying with legal obligations | All categories as required by law |
r77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If your account is flagged by our automated fraud detection systems, a member of the r77 team will review the case before any action is taken.
r77 processes your personal data on the following legal grounds:
Withdrawing Consent: Where processing is based on your consent, you may withdraw that consent at any time by contacting r77 support at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
r77 does not sell, rent, or trade your personal data to any third party. We may share your data only in the following limited circumstances:
No Marketing Sharing: r77 will never share your personal data with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from r77.
r77 takes the security of payment data extremely seriously. When you make a deposit or request a withdrawal using bKash, Nagad, or Rocket, the transaction is processed directly through that provider's secure payment infrastructure.
Security Reminder: r77 will never ask you to share your bKash, Nagad, or Rocket PIN with us or with any r77 representative. If anyone claiming to be from r77 asks for your PIN, do not share it and report the incident to [email protected] immediately.
r77 uses cookies and similar technologies to keep the platform functional, secure, and easy to use. A cookie is a small text file stored on your device when you visit r77.
r77 uses the following types of cookies:
r77 does not use advertising cookies or third-party tracking cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
r77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests.
Account Deletion: If you request deletion of your r77 account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law or for the resolution of outstanding disputes.
As an r77 player, you have the following rights over your personal data. To exercise any of these rights, contact r77 support at [email protected]. We will respond within a reasonable timeframe.
r77 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While r77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login credentials, and contact r77 support immediately if you suspect your account has been compromised.
Data Breach Response: In the event of a personal data breach that poses a risk to your rights, r77 will notify affected players without undue delay and will take immediate steps to contain the breach and prevent further harm.
r77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on r77 or provided personal data to us, please contact us immediately at [email protected].
Upon receiving such a report, r77 will promptly investigate, close the account, delete any personal data collected from the minor, and return any funds deposited to the payment source where possible.
r77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the "Last Updated" date at the top of this page will be revised.
For significant changes that materially affect how we use your personal data, r77 will notify registered players via in-platform notification or email before the changes take effect. Continued use of r77 after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the r77 privacy team:
Related Policies: This Privacy Policy should be read alongside r77's Terms and Conditions and Responsible Gaming page, both of which form part of your agreement with r77.